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Kiosk Displays

Kiosk displays enhance your donation stations by providing an interactive interface for donors to select projects and contribution amounts. When paired with payment terminals, these displays create a comprehensive self-service donation experience.

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Understanding Kiosk Functionality

The Khayr Technologies kiosk system serves as the visual interface for your donation stations, designed to:

• Allow donors to select specific projects and donation amounts
• Guide donors through the contribution process
• Connect seamlessly with payment terminals for transaction completion

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Kiosk Ordering

You can order a kiosk on our website, https://khayr.tech/

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Kiosk Registration Process

After installing the kiosk application, register it with your organization:

1. Access the initial setup screen on the kiosk application
2. Note the displayed Device UUID (unique identifier)
3. Sign in to your Khayr dashboard and navigate to “Devices”
4. Select “Add Device” and choose “Add Kiosk”
5. Enter the Device UUID from the kiosk display
6. Provide a descriptive name for the kiosk location
7. Select the associated payment terminal from the dropdown menu
8. Complete the registration process

The kiosk will automatically connect to your organizational account and download your project information.

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Physical Installation Considerations

When setting up your kiosk display:

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Mounting Options

• Countertop tablet stands for reception areas
• Wall-mounted enclosures for permanent installations
• Floor stands for high-visibility locations
• Security-enhanced enclosures for public areas

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Environmental Considerations

• Position away from direct sunlight to prevent screen glare
• Ensure adequate ventilation for device cooling
• Protect from moisture and extreme temperatures
• Provide continuous power source with cable management
• Maintain reliable Wi-Fi connection in the installation area

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Accessibility Standards

• Mount at appropriate height for visibility and interaction
• Ensure sufficient space for wheelchair access
• Consider privacy screen protectors for donation information
• Implement appropriate screen timeout and security measures

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Kiosk Configuration Options

The kiosk system offers several customization capabilities:

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Display Settings

• Splash Screen: Enable or disable welcome screen when idle

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Kiosk Security Features

To protect your kiosk device and donation information:

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Physical Security

• Secure mounting systems to prevent unauthorized removal
• Tamper-resistant enclosures for public installations
• Cable management solutions to protect connections
• Lock devices to kiosk mode to prevent unauthorized access

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Software Security

• Automatic session timeouts for donor privacy
• Remotely-generated access codes for system maintenance

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Kiosk-Terminal Integration

The kiosk system integrates with payment terminals to provide a seamless donation experience:

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Integration Process

1. Register both the kiosk display and payment terminal in your dashboard
2. Associate the kiosk with a specific terminal during setup
3. Position devices in proximity for donor convenience
4. Test the complete donation workflow to verify functionality

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Donation Flow

1. Donor selects a project on the kiosk display
2. Donor chooses donation amount or enters custom value
3. Kiosk transfers transaction details to payment terminal
4. Donor completes payment on the terminal
5. Both devices display confirmation and receipt options
6. System returns to welcome screen for next donor

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Kiosk Management Functions

The dashboard provides several kiosk management capabilities:

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Remote Monitoring

• View kiosk online/offline status
• Monitor application version information
• Track usage patterns and engagement metrics
• Review connectivity history and uptime statistics

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Access Control

Generate temporary access codes for kiosk maintenance:

1. Navigate to the specific kiosk in your dashboard
2. Select “Generate Access Code”
3. System displays a time-limited PIN code
4. Use the code on the kiosk to access administrative functions
5. The code automatically expires after 60 minutes

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Troubleshooting Common Issues

If you encounter problems with your kiosk display:

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Connectivity Issues

1. Verify Wi-Fi connection on the device
2. Confirm internet access is functional
3. Check that the device has not entered power-saving mode
4. Ensure no network restrictions are blocking application traffic

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Application Problems

1. Check for available application updates
2. Restart the kiosk application
3. Clear application cache in device settings
4. Reinstall the application if persistent issues occur

For additional troubleshooting assistance, refer to our comprehensive troubleshooting guide.

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Implementation Best Practices

For optimal kiosk deployment:

• Perform regular physical inspections of hardware
• Keep devices updated with the latest software versions
• Test donation workflows periodically to ensure functionality
• Position kiosks in visible, accessible locations
• Consider multiple kiosks for larger facilities or events
• Provide clear signage and instructions for first-time users
• Train staff on basic troubleshooting procedures

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Next Implementation Steps

After setting up your kiosk displays:

1. Configure donation projects for kiosk display
2. Customize display appearance
3. Process test donations to verify functionality
4. Train staff on system operation

For additional assistance with kiosk setup or management, contact our support team at [email protected].